The health and wellbeing of all of the young people in our care is paramount here at Oakhill.


Our Healthcare Facilities
The care management for all physical, mental and neuro-disability of our young people, is managed by the healthcare team.

We have a range of supportive services available to our young people internally. However, we also work collaboratively with external healthcare services to ensure all our young people receive continuity of care particularly if they are under a specialist consultant service.

The nursing team is on site seven days a week, from 07:30 – 22:00 and provides an on-call service between the hours of 22:00 – 07:30.

Although each residential unit has an allocated named nurse, young people may see any nurse that is on site. The named nurse will ensure each young person has a health care plan that is specific to their needs.

Emergency Care:
All nurses are trained in immediate life support, which includes the use of the defibrillator machines. Any young person who requires treatment for significant injuries that cannot be managed within the centre will be sent to A&E, depending on the severity of the injury this may be via ambulance or the use of custody vehicles.

Available internal Services: 

  • Dentist
  • Child and Adolescent Mental Health Services (CAMHS)
  • Speech and Language Therapist (SALT)
  • Optician
  • GP
  • Physiotherapy
  • Psychiatrist
  • Sexual health
  • Immunisations
  • Podiatry (foot care)
  • Asthma clinic
  • Wellbeing service
  • Relaxation Clinic

Mental Health:
The Child and Adolescent Mental Health Services (CAMHS) team consists of one mental health nurse and a clinical psychologist. Some of the interventions and assessments offered are:

– Cognitive ability assessments (memory, judgement, reasoning, etc.
– Autism Spectrum Disorder (ASD) assessments
– Depression and anxiety
– Emotional regulation
– Trauma based interventions
– Sleep hygiene
– Attention Deficit Hyperactivity Disorder (ADHD) assessments
– Cognitive Behaviour Therapy (CBT)

Privacy and dignity:
The privacy and dignity of the young people in our care is of the utmost importance to the healthcare team and we ensure this is respected at all times.

No medical information will be shared without appropriate consent being given. On admission, young people are asked to sign a consent form in relation to information sharing and also asked if there is anyone in particular who they would prefer not to receive any personal details.

Young people can request an appointment to have a confidential discussion with a nurse, which takes place in the healthcare department.


Oakhill Catering

Catering facilities at Oakhill, provided by Aramark.

At Oakhill STC the catering is provided by Aramark, one of the largest service provider organisations in the world.

We cater for up to 80 young people here at Oakhill, providing breakfast, lunch and dinner. All our menus are designed in conjunction with trained dietitians, and the food here at Oakhill receives a “good” rating from Ofsted.

Those with special dietary needs due to a health condition or religious reasons are also catered for and we work alongside the healthcare team and the chaplaincy team to ensure these needs are fully met.

Some of the young people at Oakhill, have the opportunity to work in the kitchens and after receiving full training within the first week, attain their Level 1 qualification in Food Safety & Health & Safety. After a further eight weeks, the trainee food handlers will then sit their Level 2 Food Safety qualification.

Other dedicated vocational qualifications are also available, with NVQ courses taking place in ‘Food Preparation & Hospitality’ Levels 1 & 2. We also deliver a nationally recognised ‘Barista Skills’ qualification within our on-site coffee shop.

Staff at the centre are also provided with lunch and dinner if required.


Chaplaincy Team
We are here for all young people and staff at the centre, offering assistance in a number of different ways. We are here to offer help and support alongside all other departments. If a young person has a religious belief they follow, they are allowed to practice that while in custody. But the chaplaincy team offers help to every young person, whether they have a faith, or not.

We provide help, advice and support, whether it be spiritual, moral or personal. We do this on a one-to-one basis, through formal services or some occasional events or activities we might run. We offer a listening ear, a chance to pray, or mentoring support if that is what’s needed.

Being in custody allows time for thinking and reflection so we want to help that process in the best way we can.

For staff members we also seek to provide encouragement and support, being available whenever possible to interact and engage, while offering appropriate advice and guidance.


It is important that our young people are encouraged to take part in as much physical activity as they can, as this is a major contribution to positive mental wellbeing.

Keeping fit at Oakhill.
It is important that our young people are encouraged to take part in as much physical activity as they can, as this is a major contribution to positive mental wellbeing.

At Oakhill and within our education centre, there are full facilities available that enable our young people to exercise and keep fit.

On site we have:

  • Fitness suite (comprising of cardio, resistance machines and weights)
  • Full size all weather football pitch
  • Outdoor basketball court
  • Sports hall that is large enough for full scale football matches, basketball matches, badminton, tennis, table tennis and a climbing wall.

PE forms part of our education curriculum, but other sporting activities are also available.